Terms & Conditions

/Terms & Conditions
Terms & Conditions2018-09-11T09:12:24+00:00
  1. Detailed description of goods and/or services
    Il Lusso is a business in the ____________________________ industry that ____________________________ .
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within ____ days and delivery confirmed by way ______________________ .
    (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
  3. Export restriction (Optional)
    The offering on this website is available to South African clients only.
  4. Return and Refunds policy
    The provision of goods and services by Il Lusso is subject to availability. In cases of unavailability, Il Lusso will refund the client
    in full within 30 days. Cancellation of orders by the client will attract a ____ % administration fee.
    (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)
  5. Customer Privacy policy
    Il Lusso shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
    information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
    http://www.polity.org.za/attachment.php?aa_id=3569.
  6. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Il Lusso bank account, the
    details of which will be provided on request.
  7. Card acquiring and security
    Card transactions will be acquired for Il Lusso via PayGate (Pty) Ltd who are the approved payment gateway for all South African
    Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
    website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  8. Customer details separate from card details
    Customer details will be stored by Il Lusso separately from card details which are entered by the client on PayGate’s secure site. For
    more detail on PayGate refer to www.paygate.co.za.
  9. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
    South African Rand (ZAR).
  10. Responsibility
    Il Lusso takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
    customer service and support, dispute resolution and delivery of goods.
  11. Country of domicile
    This website is governed by the laws of South Africa and Il Lusso chooses as its domicilium citandi et executandi for all purposes under
    this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, _____________________ .
  12. Variation
    Il Lusso may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  13. Company information
    This website is run by a private company based in South Africa trading as
    Il Lusso and with registration number ____________________________ and ________________________________
    (Director(s)/Member(s)/Owner(s)).
  14. Il Lusso contact details
    Company Physical Address: 215 Kramer Road, Kramerville, Sandton
    Email: info@illusso.co.za
    Telephone: +27 10 600 2100

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